Privacy Policy
Virginia Neptunes Basketball
Effective Date: [May 11, 2026]
Website: neptunesva.com
Contact Email: vaneptunesbasketball@gmail.com

Virginia Neptunes Basketball, also referred to in this Privacy Policy as “Virginia Neptunes,” “we,” “our,” or “us,” respects your privacy and is committed to protecting the personal information of fans, players, parents, guardians, staff, volunteers, sponsors, vendors, website visitors, and other individuals who interact with our organization.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit neptunesva.com, communicate with us, attend games or events, purchase tickets or merchandise, register for programs, submit forms, interact with our social media pages, or otherwise engage with Virginia Neptunes Basketball.
By accessing our website, submitting information to us, purchasing products or services, attending events, or interacting with our organization, you acknowledge that you have read and understood this Privacy Policy.

1. Legal Disclaimer
This Privacy Policy is provided for general informational purposes and is intended to describe the privacy practices of Virginia Neptunes Basketball. It does not create, and should not be interpreted as creating, any contractual, fiduciary, or other legal right or obligation beyond those required by applicable law.
While we make reasonable efforts to keep this Privacy Policy accurate and up to date, we do not make any representation or warranty that all information contained in this Privacy Policy is complete, current, or applicable to every circumstance. Privacy laws may vary depending on your location, the nature of the information collected, and how you interact with our organization.
Nothing in this Privacy Policy should be considered legal advice. Virginia Neptunes Basketball encourages individuals with legal questions about privacy rights, data protection, or applicable laws to consult with a qualified attorney.
We reserve the right to update, modify, or revise this Privacy Policy at any time. Changes will be effective when posted on neptunesva.com, unless otherwise required by law.

2. Information We Collect
We may collect personal information directly from you, automatically through our website, or from third-party services that support our operations.
A. Information You Provide to Us
We may collect information you voluntarily provide, including:

• Name

• Email address

• Phone number

• Mailing address

• Billing or shipping information

• Ticketing or merchandise order information

• Player, staff, volunteer, vendor, sponsor, or media inquiry information

• Event registration details

• Newsletter or promotional signup information

• Messages, inquiries, or feedback submitted through forms, email, or social media

• Emergency contact information, where applicable

• Parent or guardian information for youth-related activities, where applicable

B. Payment and Transaction Information
If you purchase tickets, merchandise, registrations, sponsorship packages, or other products or services, payment information may be processed by third-party payment processors. We generally do not store full credit card numbers or sensitive payment credentials on our own systems.
Third-party payment providers may collect and process payment information according to their own privacy policies and security practices.
C. Website and Usage Information
When you visit neptunesva.com, we may automatically collect certain technical and usage information, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Links clicked

• Date and time of visits

• Referring website

• Approximate location derived from IP address

• Other analytics or diagnostic information

This information helps us improve website performance, understand visitor activity, protect our systems, and enhance the fan experience.
D. Cookies and Similar Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Remember user preferences

• Analyze website traffic

• Improve website functionality

• Measure marketing or promotional effectiveness

• Support security and fraud prevention

You can usually adjust your browser settings to refuse or delete cookies. However, some website features may not function properly if cookies are disabled.

3. How We Use Information
Virginia Neptunes Basketball may use collected information for the following purposes:

• To operate and maintain neptunesva.com

• To communicate with fans, players, parents, sponsors, vendors, staff, and volunteers

• To respond to questions, requests, and inquiries

• To process ticket, merchandise, registration, or sponsorship transactions

• To provide game, event, schedule, roster, promotional, or organizational updates

• To manage events, programs, tryouts, camps, clinics, and community activities

• To send newsletters or marketing communications, where permitted

• To improve our website, services, events, and fan experience

• To prevent fraud, abuse, unauthorized access, or security incidents

• To comply with legal, regulatory, tax, accounting, or reporting obligations

• To enforce our policies, terms, agreements, or legal rights

• To protect the rights, safety, and property of Virginia Neptunes Basketball, our fans, participants, and the public

We do not sell personal information to third parties.

4. Marketing Communications
If you sign up for emails, newsletters, promotions, or updates from Virginia Neptunes Basketball, we may use your contact information to send you communications about games, events, tickets, merchandise, sponsorships, community initiatives, and related opportunities.
You may opt out of marketing emails at any time by following the unsubscribe instructions in the email or by contacting us at:
vaneptunesbasketball@gmail.com
Please note that even if you opt out of marketing communications, we may still send non-promotional messages related to transactions, registrations, safety notices, legal notices, or administrative matters.

5. Photos, Videos, Media, and Event Attendance
Virginia Neptunes Basketball games, practices, tryouts, camps, clinics, community events, promotional events, and related activities may be photographed, recorded, livestreamed, or otherwise documented.
By attending or participating in Virginia Neptunes Basketball events, you acknowledge that photos, videos, audio, or likenesses may be captured in public or event settings and may be used for lawful organizational purposes, including:

• Website content

• Social media posts

• Promotional materials

• Newsletters

• Press releases

• Game recaps

• Sponsorship materials

• Historical or archival purposes

Where required by law, we will seek appropriate consent, including parent or guardian consent for minors.

6. Children’s Privacy
Virginia Neptunes Basketball may offer youth-related activities, camps, clinics, family events, or community programs. We are committed to protecting the privacy of children and minors.
We do not knowingly collect personal information online from children under the age of 13 without appropriate parental or guardian consent. If we become aware that we have collected personal information from a child under 13 without required consent, we will take reasonable steps to delete the information or obtain proper consent.
Parents or guardians who believe that a child has submitted personal information to us may contact us at:
vaneptunesbasketball@gmail.com

7. How We Share Information
We may share personal information only as reasonably necessary for legitimate organizational, operational, legal, or business purposes.
This may include sharing information with:

• Ticketing platforms

• Merchandise vendors

• Payment processors

• Email marketing platforms

• Website hosting providers

• Analytics providers

• Event management providers

• Professional advisors, including attorneys, accountants, and insurers

• League, venue, media, sponsor, or operational partners, where appropriate

• Law enforcement, government agencies, courts, or regulators, when required by law

We may also disclose information when we believe it is necessary to protect our rights, enforce our policies, investigate suspected fraud or misconduct, protect safety, or comply with applicable law.
We are not responsible for the privacy practices of third-party websites, platforms, payment processors, social media networks, or service providers that operate under their own policies.

8. Third-Party Websites and Social Media
Our website and digital platforms may include links to third-party websites, sponsors, ticketing providers, merchandise stores, payment processors, social media platforms, or other external services.
This Privacy Policy applies only to Virginia Neptunes Basketball and neptunesva.com. Third-party websites and services are governed by their own privacy policies, terms, and practices. We encourage you to review those policies before providing personal information to third parties.

9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email system, payment system, or method of electronic transmission is completely secure. We cannot guarantee absolute security of information transmitted to or from us.
You are responsible for using caution when submitting information online and for protecting your own devices, accounts, passwords, and communications.

10. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may vary depending on:

• The nature of the information

• The purpose for which it was collected

• Legal, accounting, tax, or reporting obligations

• Dispute resolution needs

• Security and fraud prevention requirements

• Organizational recordkeeping needs

When information is no longer needed, we may delete, anonymize, or securely dispose of it.

11. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain information

• Opt out of certain marketing communications

• Request information about how we use or disclose personal information

• Withdraw consent where processing is based on consent

• Appeal certain privacy-related decisions, where applicable law provides such a right

To submit a privacy request, contact us at:
vaneptunesbasketball@gmail.com
We may need to verify your identity before fulfilling certain requests. We may also deny or limit requests where permitted by law, including where information must be retained for legal, security, operational, or contractual reasons.

12. Virginia Privacy Notice
Virginia residents may have certain rights under the Virginia Consumer Data Protection Act, subject to legal limitations and applicability requirements.
Where applicable, Virginia residents may have the right to:

• Confirm whether we process their personal data

• Access personal data

• Correct inaccuracies

• Delete personal data

• Obtain a copy of personal data provided to us

• Opt out of certain processing activities, where applicable

• Appeal a denied privacy request

To exercise these rights, Virginia residents may contact us at:
vaneptunesbasketball@gmail.com
Please include “Virginia Privacy Request” in the subject line.

13. Do Not Sell or Share Notice
Virginia Neptunes Basketball does not sell personal information for money.
We may use third-party analytics, advertising, social media, or website tools that collect limited information through cookies or similar technologies. Depending on applicable law, some of these activities may be considered targeted advertising or data sharing. You may limit cookies through your browser settings or other available privacy controls.

14. International Visitors
Virginia Neptunes Basketball is based in the United States. If you access neptunesva.com from outside the United States, you understand that your information may be processed and stored in the United States, where privacy laws may differ from those in your jurisdiction.
By using our website or submitting information to us, you consent to the transfer, processing, and storage of your information in the United States, subject to applicable law.

15. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, website, legal obligations, or organizational operations.
When we update this Privacy Policy, we will revise the effective date at the top of this page. Continued use of neptunesva.com or continued interaction with Virginia Neptunes Basketball after changes are posted means you acknowledge the updated Privacy Policy.

16. Contact Us
For questions, concerns, privacy requests, or requests to update or delete personal information, please contact:
Virginia Neptunes Basketball
Website: neptunesva.com
Email: vaneptunesbasketball@gmail.com